Guest Experience & Salon Policies

At Taka Hair Salon, our goal is to provide every guest with a relaxing, personalized salon experience. To help us create the best experience for everyone, please review our salon policies below.

Appointments

If you anticipate arriving late, please let us know as soon as possible.

Guests arriving more than 15 minutes late may need to shorten or reschedule their appointment to avoid affecting other guests.

Every service begins with a professional consultation. If your desired service differs significantly from the original appointment, additional time or rescheduling may be required to ensure the best possible results.

Cancellation Policy

A $150 reservation deposit is required for select services.

We kindly request at least 24 hours’ notice for any appointment changes or cancellations. For services requiring a deposit, we require a minimum of 48 hours’ notice.

Changes or cancellations made after the required notice period, as well as no-shows, may result in a cancellation fee and/or forfeiture of the deposit.

We understand that unexpected situations can arise. If you experience an emergency, please contact us as soon as possible, and we will do our best to accommodate you.

By booking an appointment, you acknowledge and agree to these policies.

Service Guarantee

Your satisfaction is important to us.

If you are not completely satisfied with your service, please contact us within 10 days of your appointment. We are happy to make reasonable adjustments at no additional charge.

Please note:

  • Adjustments are available only for the original service performed.
  • Requests must be made within 10 days of your original appointment.
  • Following your stylist’s recommended home care and styling instructions helps us achieve the best long-lasting results.
  • Our Service Guarantee applies only to correcting the original service requested and performed during your appointment. Changes in personal preference or requests for a different style, color, or service are considered new services and will require a new appointment and additional charges.

Refund Policy

If an adjustment is needed, we are happy to schedule a complimentary correction within our Service Guarantee period.

Retail products may be exchanged within 30 days if they are unopened and in their original condition.

Accepted Payment Methods

We accept:

  • Visa
  • Mastercard
  • American Express • Discover
  • Apple Pay
  • Cash

Photography

We may occasionally photograph or video completed services for educational or marketing purposes.

Your permission will always be requested before any photos or videos are taken or shared.

Thank you for choosing Taka Hair Salon. We appreciate your understanding and cooperation, and we look forward to welcoming you.